> For the complete documentation index, see [llms.txt](https://docs.stammer.ai/stammer.ai-docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.stammer.ai/stammer.ai-docs/account-management/agency-billing/refunds.md).

# Refunds

Stammer.ai offers a 14-day free trial on paid plans, we do not generally offer refunds.

Refunds will be given to users who request them within 14 days of the first purchase (not future invoices) and in other cases on a discretionary basis.

Refunds will be net of any fees incurred.

Email <contact@stammer.ai> if you believe you are entitled to a refund.


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