# Knowledge Base Explained

There is a limited amount of room and so the system needs to search through the knowledge base to find relevant information that might help a user's question. 

<figure><img src="https://1359281993-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FkLIQnOFYHkQtdWxUzzFE%2Fuploads%2FlqnFMS0VXow8AR8dvjhh%2FScreenshot%202024-03-07%20at%207.35.37%E2%80%AFPM.jpg?alt=media&#x26;token=ca90122c-7103-438b-b86a-4d13f12a286f" alt=""><figcaption><p>Technical overview of the AI chatbot</p></figcaption></figure>

The knowledge base is split up into multiple sections that make it super easy to add the information about your business.&#x20;

It's important to note that more data is not always better. We recommend that you only add relevant information that helps provide context to the overall conversation.

{% embed url="<https://youtu.be/GvFjn-8S21M?si=KWj5CPBDztJv638L>" %}

## Different Data Formats

You can train your AI chatbot by utilizing any of the following data formats.&#x20;

{% content-ref url="knowledge-base-explained/copy-and-paste-text" %}
[copy-and-paste-text](https://docs.stammer.ai/stammer.ai-docs/chat-ai-agents/knowledge-base-explained/copy-and-paste-text)
{% endcontent-ref %}

{% content-ref url="knowledge-base-explained/upload-documents" %}
[upload-documents](https://docs.stammer.ai/stammer.ai-docs/chat-ai-agents/knowledge-base-explained/upload-documents)
{% endcontent-ref %}

{% content-ref url="knowledge-base-explained/scrape-websites" %}
[scrape-websites](https://docs.stammer.ai/stammer.ai-docs/chat-ai-agents/knowledge-base-explained/scrape-websites)
{% endcontent-ref %}

{% content-ref url="knowledge-base-explained/question-and-answer-pairs" %}
[question-and-answer-pairs](https://docs.stammer.ai/stammer.ai-docs/chat-ai-agents/knowledge-base-explained/question-and-answer-pairs)
{% endcontent-ref %}

### Data Storage (Characters)

When you upload information to an AI agent's knowledge base, it will take up a certain amount of characters. Characters are the 'unit' of measurement for storage.&#x20;

{% content-ref url="knowledge-base-explained/data-storage-characters" %}
[data-storage-characters](https://docs.stammer.ai/stammer.ai-docs/chat-ai-agents/knowledge-base-explained/data-storage-characters)
{% endcontent-ref %}