> For the complete documentation index, see [llms.txt](https://docs.stammer.ai/stammer.ai-docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.stammer.ai/stammer.ai-docs/chat-ai-agents/knowledge-base-explained.md).

# Knowledge Base Explained

There is a limited amount of room and so the system needs to search through the knowledge base to find relevant information that might help a user's question.&#x20;

<figure><img src="/files/gFkUwFOeWbXiCcZfaQar" alt=""><figcaption><p>Technical overview of the AI chatbot</p></figcaption></figure>

The knowledge base is split up into multiple sections that make it super easy to add the information about your business.&#x20;

It's important to note that more data is not always better. We recommend that you only add relevant information that helps provide context to the overall conversation.

{% embed url="<https://youtu.be/GvFjn-8S21M?si=KWj5CPBDztJv638L>" %}

## Different Data Formats

You can train your AI chatbot by utilizing any of the following data formats.&#x20;

{% content-ref url="/pages/ZMhZ1MsnI7xfnLG1hm1I" %}
[Copy & Paste Text](/stammer.ai-docs/chat-ai-agents/knowledge-base-explained/copy-and-paste-text.md)
{% endcontent-ref %}

{% content-ref url="/pages/ACkMApnjLwLli07vFyin" %}
[Upload Documents](/stammer.ai-docs/chat-ai-agents/knowledge-base-explained/upload-documents.md)
{% endcontent-ref %}

{% content-ref url="/pages/gSOVilrRcCAUFFYDJOOk" %}
[Scrape Websites](/stammer.ai-docs/chat-ai-agents/knowledge-base-explained/scrape-websites.md)
{% endcontent-ref %}

{% content-ref url="/pages/kLgr1xn3svybO7YPp2RL" %}
[Question & Answer Pairs](/stammer.ai-docs/chat-ai-agents/knowledge-base-explained/question-and-answer-pairs.md)
{% endcontent-ref %}

### Data Storage (Characters)

When you upload information to an AI agent's knowledge base, it will take up a certain amount of characters. Characters are the 'unit' of measurement for storage.&#x20;

{% content-ref url="/pages/3LaBZxk66uRts6apnJwd" %}
[Data Storage (Characters)](/stammer.ai-docs/chat-ai-agents/knowledge-base-explained/data-storage-characters.md)
{% endcontent-ref %}
