Connect Twilio
Region-Specific Restrictions (UK, Germany, France, etc.)
Due to telecom regulations, certain countries require business verification and address documentation before purchasing or using numbers.
If you’re trying to purchase a number in one of these countries, you’ll need to:
Create a Twilio account directly on twilio.com.
Complete Twilio’s Number Registration Process for your country.
Twilio will guide you through submitting required documentation (e.g., business license, ID, proof of address).
Once your number is verified and active in Twilio, you can connect it to your Stammer account using your Twilio SID and Auth Token.
Connecting an Existing Twilio Account
If you already have an active Twilio number or prefer to manage numbers manually, you can connect your account directly to Stammer.
Here’s how:
In the Phone Numbers page, click Integrate Twilio in the top-right corner.
Enter your Twilio Account SID and Auth Token.
Once connected, your Twilio numbers will automatically sync and appear in your Stammer dashboard.
You can then assign any of those numbers to your voice agents.
Managing Active Numbers
After you’ve purchased or connected numbers, they’ll appear in your Active Numbers list. From there, you can:
Assign each number to a specific Voice Agent
View number details and location
Release or replace numbers
Monitor usage and billing
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