MasterChat
MasterChat provides a new way for users to interact with AI agents. Instead of embedding an AI chat widget on a website or integrating with another platform, your users can now chat with these AI agen
What is MasterChat?
MasterChat provides a familiar, clean chat interface that allows users to interact with your custom AI agents without needing access to the dashboard or backend systems. It creates a dedicated space where clients can use your AI solutions through a streamlined experience similar to ChatGPT.
Key Features
White-Labeled Interface
Fully customizable to match your agency's branding
Clean, familiar chat interface that requires minimal user training
Professional appearance that can be presented directly to clients
Granular Access Control
Enable/disable specific AI agents in MasterChat at the individual level
Configure access at the account or sub-account level
Control which AI agents each client can access
Subscription Management
Create dedicated subscription packages that include MasterChat access
Offer MasterChat as a premium add-on service to increase revenue
No additional cost to agencies despite being a premium feature for clients
Direct Client Login
Clients can log in directly to their configured AI agents
No exposure to dashboard or backend systems
Streamlined experience focused solely on AI interaction
Getting Started with MasterChat
MasterChat is currently available to Full SaaS Mode users only. To enable MasterChat for any AI agents in your account (or any sub-accounts) you must also have your OpenAI api key enabled in the Vault settings.
Step 1: Add OpenAI API Key to Agency Vault
Get your OpenAI API key from https://platform.openai.com/settings/organization/api-keys
Create a new secret key and copy the string
Paste this string into the Vault inside Stammer AI
Click Verify and then Save
Step 2: Enable MasterChat for AI Agents
Navigate to any AI agent and look for the 'MasterChat' option
Toggle MasterChat on for each agent you want available in the interface
Step 3: Start Using MasterChat
Once an AI agent is enabled, you can immediately access it in the MasterChat interface
Test the experience to ensure it works as expected before inviting clients
Your past conversations will show up in the left hand column. You can filter and search through these conversations as well.
MasterChat Permissions
You have full control over who gets access to MasterChat. You can enable it selectively for specific users, include it in subscription plans, or offer it as a premium upsell to clients.
Agency-Level SaaS Configurator
Select the "MasterChat" tab in agency settings
Toggle the switch to enable/disable MasterChat at the agency level
Configure MasterChat permissions for subscription packages
Sub-Account Configuration
Access the sub-account settings section
Navigate to "MasterChat Access"
Enable/disable MasterChat for the sub-account
Select which AI agents should be available to this sub-account
AI Agent-Specific Permissions
Navigate to the AI agent settings
Locate the "View in MasterChat" option
Enable/disable MasterChat for this specific AI agent
User-Level Permissions
Access the user management section
Select a specific user account
Navigate to "MasterChat Permissions" option
Enable/disable MasterChat for this user
Note: Users will only see AI agents in their sub-account
Customizing MasterChat
Changing the Name
Go to Agency > Custom Styling > MasterChat
Update the name to appear in the left column
Updating the Default Theme
Choose between light mode or dark mode
Set the default that users will see when first accessing MasterChat
Building AI Agents for MasterChat
When building AI agents for MasterChat, the prompting and instructions you provide to the AI agent will be slightly different than a customer support agent. For example
Use Cases
Internal Business Applications
Email generation using company knowledge and guidelines
HR assistance and documentation
Internal support systems
Extended Client Offerings
Start with external-facing chat widgets
Expand to internal tools as clients discover new AI use cases
Create specialized agents for different departments or functions
Selling MasterChat
There are a couple of different ways you can sell MasterChat to your clients.
Option 1: Include with Subscription Plan
When users purchase your subscription plan, they automatically receive access to MasterChat as part of their package.
Option 2: Upsell as Add-On
Position MasterChat as an additional feature that sub-accounts can purchase separately. As an agency, you determine the pricing for your clients. The cost will be deducted from their wallet balance.
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