👑MasterChat

MasterChat provides a new way for users to interact with AI agents. Instead of embedding an AI chat widget on a website or integrating with another platform, your users can now chat with these AI agen

What is MasterChat?

MasterChat provides a familiar, clean chat interface that allows users to interact with your custom AI agents without needing access to the dashboard or backend systems. It creates a dedicated space where clients can use your AI solutions through a streamlined experience similar to ChatGPT.

Key Features

White-Labeled Interface

• Fully customizable to match your agency's branding

• Clean, familiar chat interface that requires minimal user training

• Professional appearance that can be presented directly to clients

Granular Access Control

• Enable/disable specific AI agents in MasterChat at the individual level

• Configure access at the account or sub-account level

• Control which AI agents each client can access

Subscription Management

• Create dedicated subscription packages that include MasterChat access

• Offer MasterChat as a premium add-on service to increase revenue

• No additional cost to agencies despite being a premium feature for clients

Direct Client Login

• Clients can log in directly to their configured AI agents

• No exposure to dashboard or backend systems

• Streamlined experience focused solely on AI interaction

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Getting Started with MasterChat

MasterChat is currently available to Full SaaS Mode users only. To enable MasterChat for any AI agents in your account (or any sub-accounts) you must also have your OpenAI api key enabled in the Vault settings.

Step 1: Add OpenAI API Key to Agency Vault

• Get your OpenAI API key from https://platform.openai.com/settings/organization/api-keys

• Create a new secret key and copy the string

• Paste this string into the Vault inside Stammer AI

• Click Verify and then Save

Step 2: Enable MasterChat for AI Agents

• Navigate to any AI agent and look for the 'MasterChat' option

• Toggle MasterChat on for each agent you want available in the interface

Step 3: Start Using MasterChat

• Once an AI agent is enabled, you can immediately access it in the MasterChat interface

• Test the experience to ensure it works as expected before inviting clients

• Your past conversations will show up in the left hand column. You can filter and search through these conversations as well.

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MasterChat Permissions

You have full control over who gets access to MasterChat. You can enable it selectively for specific users, include it in subscription plans, or offer it as a premium upsell to clients.

Agency-Level SaaS Configurator

• Select the "MasterChat" tab in agency settings

• Toggle the switch to enable/disable MasterChat at the agency level

• Configure MasterChat permissions for subscription packages

Sub-Account Configuration

• Access the sub-account settings section

• Navigate to "MasterChat Access"

• Enable/disable MasterChat for the sub-account

• Select which AI agents should be available to this sub-account

AI Agent-Specific Permissions

• Navigate to the AI agent settings

• Locate the "View in MasterChat" option

• Enable/disable MasterChat for this specific AI agent

User-Level Permissions

• Access the user management section

• Select a specific user account

• Navigate to "MasterChat Permissions" option

• Enable/disable MasterChat for this user

• Note: Users will only see AI agents in their sub-account

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Customizing MasterChat

Changing the Name

• Go to Agency > Custom Styling > MasterChat

• Update the name to appear in the left column

Updating the Default Theme

• Choose between light mode or dark mode

• Set the default that users will see when first accessing MasterChat

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Building AI Agents for MasterChat

When building AI agents for MasterChat, the prompting and instructions you provide to the AI agent will be slightly different than a customer support agent. For example

Use Cases

Internal Business Applications

• Email generation using company knowledge and guidelines

• HR assistance and documentation

• Internal support systems

Extended Client Offerings

• Start with external-facing chat widgets

• Expand to internal tools as clients discover new AI use cases

• Create specialized agents for different departments or functions

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Selling MasterChat

There are a couple of different ways you can sell MasterChat to your clients.

Option 1: Include with Subscription Plan

When users purchase your subscription plan, they automatically receive access to MasterChat as part of their package.

Option 2: Upsell as Add-On

Position MasterChat as an additional feature that sub-accounts can purchase separately. As an agency, you determine the pricing for your clients. The cost will be deducted from their wallet balance.