# Need Help?

## Getting Started

### 👤 Schedule 1-on-1 Onboarding

Need guided setup help? Book a 30-minute call with our customer team. We’ll go over your specific needs and optimize your workspace. Available to all subscribers (Full SaaSMode subscribers get priority scheduling).\
[**\[Book Appointment\]**](https://stammer.ai/onboarding) **-** [**https://stammer.ai/onboarding**](https://stammer.ai/onboarding)

***

### 📆 Weekly Office Hours

Join us every **Tuesday from 11:00–11:30am PST** on Zoom. Get your questions answered live by our product team. Recordings are posted on YouTube afterward.\
[**\[Join Office Hours\]**](https://stammer.ai/officehours) **-** [**https://stammer.ai/officehours**](https://stammer.ai/officehours)

***

### ☎️ Daily Support Calls

Book a 30-minute troubleshooting session with our technical team.

* Available Monday–Friday
* 11:30am–12:00pm PST
* Screen sharing included
* Get help fast from a real human

[**\[Join Daily Support Call\]**](https://stammer.ai/daily-support-call) **-** [**https://stammer.ai/daily-support-call**](https://stammer.ai/daily-support-call)

***

### 🚀 Thursday Agency Accelerator

Agency folks — this one’s for you. Join our weekly strategy call every **Thursday at 11:00am PST**.\
We cover:

* Client management workflows
* Scaling tips
* Real agency examples

[**\[Join Agency Accelerator\]**](https://stammer.ai/accelerator) **-** [**https://stammer.ai/accelerator**](https://stammer.ai/accelerator)

***

## Support Resources

### 🧠 Documentation

Browse our in-depth guides, tutorials, and FAQs to learn how to get the most out of Stammer.ai.\
[**\[You Are Viewing the Documentation Right Now\]**](https://docs.stammer.ai/) **-** [**https://docs.stammer.ai/**](https://docs.stammer.ai/)

***

### 📨 Submit a Support Ticket

Need personalized help? Submit a ticket and our team will respond within 24 hours or less. Include:

* Support info from your AI Agent
* A detailed explanation of your issue
* A Loom or video (if possible)
* Any error messages you’re seeing

[**\[Submit a Support Ticket\]**](https://stammer-help.freshdesk.com/support/tickets/new) **-** [**https://stammer-help.freshdesk.com/support/tickets/new**](https://stammer-help.freshdesk.com/support/tickets/new)

***

### 💬 Join Our Discord

Connect with our user community, ask questions, share tips, and get updates. Our team monitors the chat and joins the conversation.\
[**\[Join Our Discord\]**](https://stammer.ai/discord) **-** [**https://stammer.ai/discord**](https://stammer.ai/discord)

***

### ▶️ YouTube Tutorials

Prefer to watch and learn? Check out our YouTube channel for step-by-step tutorials, new feature breakdowns, and common fixes.\
[**\[Watch Tutorials\]**](https://www.youtube.com/@Stammerai) **-** [**https://www.youtube.com/@Stammerai**](https://www.youtube.com/@Stammerai)

***

### How to Use Support Options

1. Ask the AI agent inside the [Stammer.ai Dashboard](https://app.stammer.ai/)
2. Search through knowledge base ([here](https://docs.stammer.ai/))
3. Search through the [YouTube Channel](https://www.youtube.com/@Stammerai/videos)
4. [Submit a support ticket](https://stammer-help.freshdesk.com/support/tickets/new)
5. Ask a question in the [Discord](https://stammer.ai/discord) 
6. Email support at <contact@stammer.ai>
7. Join a weekly [Office Hours](https://stammer.ai/officehours) call
8. Schedule a [1-on-1 strategy](https://stammer.ai/strategycall) meeting


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.stammer.ai/stammer.ai-docs/support/need-help.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.