# Need Help?

## Getting Started

### 👤 Schedule 1-on-1 Onboarding

Need guided setup help? Book a 30-minute call with our customer team. We’ll go over your specific needs and optimize your workspace. Available to all subscribers (Full SaaSMode subscribers get priority scheduling).\
[**\[Book Appointment\]**](https://stammer.ai/onboarding) **-** [**https://stammer.ai/onboarding**](https://stammer.ai/onboarding)

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### 📆 Weekly Office Hours

Join us every **Tuesday from 11:00–11:30am PST** on Zoom. Get your questions answered live by our product team. Recordings are posted on YouTube afterward.\
[**\[Join Office Hours\]**](https://stammer.ai/officehours) **-** [**https://stammer.ai/officehours**](https://stammer.ai/officehours)

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### ☎️ Daily Support Calls

Book a 30-minute troubleshooting session with our technical team.

* Available Monday–Friday
* 11:30am–12:00pm PST
* Screen sharing included
* Get help fast from a real human

[**\[Join Daily Support Call\]**](https://stammer.ai/daily-support-call) **-** [**https://stammer.ai/daily-support-call**](https://stammer.ai/daily-support-call)

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### 🚀 Thursday Agency Accelerator

Agency folks — this one’s for you. Join our weekly strategy call every **Thursday at 11:00am PST**.\
We cover:

* Client management workflows
* Scaling tips
* Real agency examples

[**\[Join Agency Accelerator\]**](https://stammer.ai/accelerator) **-** [**https://stammer.ai/accelerator**](https://stammer.ai/accelerator)

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## Support Resources

### 🧠 Documentation

Browse our in-depth guides, tutorials, and FAQs to learn how to get the most out of Stammer.ai.\
[**\[You Are Viewing the Documentation Right Now\]**](https://docs.stammer.ai/) **-** [**https://docs.stammer.ai/**](https://docs.stammer.ai/)

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### 📨 Submit a Support Ticket

Need personalized help? Submit a ticket and our team will respond within 24 hours or less. Include:

* Support info from your AI Agent
* A detailed explanation of your issue
* A Loom or video (if possible)
* Any error messages you’re seeing

[**\[Submit a Support Ticket\]**](https://stammer-help.freshdesk.com/support/tickets/new) **-** [**https://stammer-help.freshdesk.com/support/tickets/new**](https://stammer-help.freshdesk.com/support/tickets/new)

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### 💬 Join Our Discord

Connect with our user community, ask questions, share tips, and get updates. Our team monitors the chat and joins the conversation.\
[**\[Join Our Discord\]**](https://stammer.ai/discord) **-** [**https://stammer.ai/discord**](https://stammer.ai/discord)

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### ▶️ YouTube Tutorials

Prefer to watch and learn? Check out our YouTube channel for step-by-step tutorials, new feature breakdowns, and common fixes.\
[**\[Watch Tutorials\]**](https://www.youtube.com/@Stammerai) **-** [**https://www.youtube.com/@Stammerai**](https://www.youtube.com/@Stammerai)

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### How to Use Support Options

1. Ask the AI agent inside the [Stammer.ai Dashboard](https://app.stammer.ai/)
2. Search through knowledge base ([here](https://docs.stammer.ai/))
3. Search through the [YouTube Channel](https://www.youtube.com/@Stammerai/videos)
4. [Submit a support ticket](https://stammer-help.freshdesk.com/support/tickets/new)
5. Ask a question in the [Discord](https://stammer.ai/discord) 
6. Email support at <contact@stammer.ai>
7. Join a weekly [Office Hours](https://stammer.ai/officehours) call
8. Schedule a [1-on-1 strategy](https://stammer.ai/strategycall) meeting