Chat Widget Pop-Up
Last updated
Last updated
There are two options for the chat widget to automatically pop open on the website after a certain amount of seconds.
The chat widget window will automatically open fully after a certain amount of seconds. This is a larger interface to get user's attention to engage with the bot.
In the Update section of any AI agent you can open the dropdown under 'Select Popup Type' and select the option you want to enable.
The initial messages are shown to the user as being "from" the AI agent in the chat widget interface and in this case as a way to get user's attention to engage with the bot.