Stammer.ai Docs
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    • ❓What is Stammer.ai?
    • 🫡Agency Quick Start Guide
    • 📚Glossary
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  • AI Features
    • 🤖AI Agents (Chatbots)
      • How AI Agents Work
      • How to Build an AI Agent
    • 🔃AI Agent Dashboard
      • (White Label) Marketplace
      • Default Chatbot
      • Share Chatbot
      • Clone Chatbot
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      • Summary (Analytics)
    • 💬Conversations
      • Review Past Conversations
      • Conversation Links
      • Training Better Responses
      • Live Chat
        • Human Handoff Automation (for Live Chat)
    • 📚Knowledge Base Explained
      • 💽Data Storage (Characters)
        • Storage (Characters) Example
      • Copy & Paste Text
      • Upload Documents
      • Scrape Websites
        • 24-hour Auto-Scraping
        • Scraping a Google Doc
        • Google Docs
      • Question & Answer Pairs
      • Data & Content Security
      • Citations/ Sources
      • HTML Rendering (Embed Images & Videos)
    • ✍️Prompting
      • What is a Base System Prompt?
      • Writing a Base System Prompt
      • Prompt Examples (Marketplace)
        • Base System Prompt Template (General)
    • 🔧AI Agent Settings
    • 🎨AI Chat Widget
      • Customize Chat Widget Apperance
      • Chat Widget Pop-Up
      • Initial Messages Pop-Up
      • Chat Widget Voice
    • ⚙️Advanced Settings for AI Agent
      • Model Version
      • Prioritize Question/Answer Results
      • Chatbot Visibility
      • Temperature
      • Message Template
      • Support Email
      • Domains
      • Show Data Sources in Chat Widget
      • Debug Mode
    • Leads 2.0
    • 📈Leads (Legacy)
      • Overview of Lead Generation
      • Lead Collection Form Fields
      • Lead Collection Webhook URL
      • Lead Collection Email Notification
      • In Chat Lead Collection Base System Prompt
      • Sending Lead Data to Zapier
      • Sending Lead Data to GHL
      • Sending Lead Data to Zoho CRM
    • 📅Scheduling
      • AI Scheduling - Simplified
      • AI Scheduling - Experimental (Beta)
        • What is Scheduling?
        • Calendar Integration
          • Google Calendar
        • Appointment Scheduling Activation
        • Appointment Scheduling Webhook URL
        • Appointment Scheduling Email Notification
        • Appointment Scheduling Base System Prompt
        • The Appointment Scheduling Functions & Customizing the Appointment Scheduling Prompt
    • 🧊Integrations
      • Embed Chatbot on a Website
      • Zapier App
      • GoHighLevel (GHL)
      • Instagram DM
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      • WhatsApp
      • ElevenLabs Voice
      • Discord
    • 🤖Troubleshooting
      • How to Respond in Any Language
      • Responses are Too Long
      • Debug Mode
      • Clickable Links in Responses
    • 🌌Functions (Labs)
      • Custom Functions
        • How Custom Functions Work
        • Code Generation Prompt for Custom Functions
        • Stock Market Data - Custom Function
        • Shopify - Custom Function
        • Airtable - Custom Function
        • Google Sheets - Custom Function
    • 🔄Vault
      • OpenAI API Key (ChatGPT)
      • Anthropic API Key (Claude)
      • xAI API Key (Grok)
      • Eleven Labs API Key
  • 👑MasterChat
  • White Label
    • 🤑What is White Labeling?
    • 👤Client Sub-Accounts
      • Create Sub-Account
      • Sub-Account Wallet
      • Sub-Account Storage Balance
      • Sub-Account Extra AI Agents
      • How to clone a chatbot to a sub-account
    • 🔗Custom Domain
      • Troubleshooting Custom Domain Deployment DNS Issues
    • 🏗️The SaaS Configurator
      • Create Subscription Package
        • Custom Packages + Settings
      • Add-Ons
        • Storage (Characters) - Add Ons
        • AI Agent Rebilling - Add Ons
        • MasterChat - Add Ons
        • Advanced Scraper - Add Ons
    • 👍White Label API
      • API Documentation
      • AI Agent API
        • Message AI Agent
        • Create AI Agent
        • Retrieve AI Agent
        • Update AI Agent
        • Delete AI Agent
      • Knowledge Base API
        • Add AI Agent Q/A
        • Add URLs to Scrape
        • Add Files (Pdf, Doc etc.)
      • Conversations
        • AI Agent Conversations
        • Retrieve Conversation
        • Delete A Conversation
      • Sub-Accounts
        • Create Sub-Account
        • Retrieve Sub-Account
        • Update Sub-Account
        • Delete Sub-Account
      • User
        • Retrieve User's Data
      • Examples
        • Create New Sub-Account (Zapier Example)
        • White Label API x Zapier X Slack Example
        • AI Chatbot Chrome Extension
    • 👾White Label (Your) Marketplace
    • 😇White Label Free Trials
      • Free Trial Settings (No CC Req.)
      • Free Trial Settings (CC Req.)
    • 🎨Custom Dashboard Styling
  • Agency Settings
    • ⛳Agency Dashboard
    • 👥User Permissions
    • 😎Agency Profile
    • 👥User Access
    • 💳Connect Stripe
    • 🔗Custom Menu Links
    • 🤘Default Prompts
  • Account Management
    • ⚙️Billing Usage & Settings
    • 💲Agency Billing
      • Subscription Plans
      • Change Subscription Plan
      • Update Credit Card
      • Download Invoice
      • Refunds
      • Cancel Subscription
    • 💱Agency Wallet
      • The Agency Wallet System
      • Agency vs Sub-Account Wallet
      • Auto Billing
      • Add Funds to Wallet
      • AI Messages Costs
      • AI Agents Costs
      • Storage (Characters) Costs
    • 🤲Admin Account Profile
      • Change Password
      • Google Auth Login
  • Support
    • 🤝Need Help?
    • 🔓Security & Compliance
      • Data Privacy & Security Report
      • GDPR
      • Terms & Conditions
      • Privacy Policy
      • Data Processing Agreement
      • AI Model Data Usage
      • Service Level Agreement
    • ⚡Discord Community
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      • General
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      • Where can I find...?
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      • Alternatives to Stripe Connect
    • 📰Changelog/ Roadmap
    • 🍭Resources
      • Sales Deck
      • 💰AI Agency 101
        • How to Price Your AI Chatbots
        • How to Get More Clients
        • The Value Proposition of AI Agents
        • AI SaaS Funnel Explained
    • 🤑Affiliate Program
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On this page
  • What type of data is stored?
  • How is my data used?
  • Who owns the data that is uploaded?
  • What happens to customers' data when they upload it? What happens with my clients’ companies’ data? Who is responsible for keeping it safe?
  • What is the maximum number of data sources that can be added?
  1. AI Features
  2. Knowledge Base Explained

Data & Content Security

Stammer.ai does everything in our power to keep your data private and secure.

PreviousQuestion & Answer PairsNextCitations/ Sources

Last updated 10 months ago

What type of data is stored?

Websites that are scraped, documents and/or text that are uploaded to train an AI agent are securely stored within a vector database hosted in the United States.

How is my data used?

We only use your data to train your AI chatbots and improve the product, we do not pass it on to any 3rd parties for marketing purposes.

Who owns the data that is uploaded?

The content and data you upload to Stammer.ai is owned by your account. Your data is not used by Stammer.ai for any other purpose than providing you with the A.I. Agent services.

Any and all data is deleted from our servers after you delete it.

What happens to customers' data when they upload it? What happens with my clients’ companies’ data? Who is responsible for keeping it safe?

Websites that are scraped, documents and/or text that are uploaded to train an AI agent are securely stored within a vector database hosted in the United States.

You can see full details of our Privacy Policy here:

What is the maximum number of data sources that can be added?

There is no specific limit on the number of data sources you can add. However, the total amount of data is constrained by your plan’s character limit. We recommend checking your current plan details for precise limitations.

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https://stammer.ai/privacy-policy