What is Scheduling?

Our chatbot now offers a convenient appointment scheduling feature. This feature integrates seamlessly with Google Calendar to give you real-time availability slots. Here's how you can make the most out of it:

Setting Up:

  1. Turn on the scheduling feature using the provided switch/button.

  2. Connect your Google Calendar. The system will guide you through a secure OAuth process to ensure your data remains private.

  3. Set your working hours. In the initial version, set a uniform time for all days. For example, you might work 9 a.m. to 5 p.m. This will be displayed in your time zone, but stored in UTC for consistency.

Using the Feature:

  1. When a user wishes to schedule an appointment, the chatbot displays available times based on your Google Calendar.

  2. Once a time is chosen, the chatbot verifies its availability.

  3. The user provides their email address, and the chatbot schedules the appointment. It can also set up a Google Hangout Meet automatically.

  4. Both you and the user receive a notification through Google's default system once the appointment is booked.

Additional Info:

Remember, the chatbot requires the user's email to schedule an appointment. This ensures you can send a Google Meet invite if needed.

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