Stammer.ai Docs
  • Welcome
    • 👋Welcome to Stammer.ai
    • 📑About Stammer.ai
  • START HERE
    • ❓What is Stammer.ai?
    • 🫡Agency Quick Start Guide
    • 📚Glossary
    • 🆕New/ Latest Updates
    • 🤑Our Community
  • AI Features
    • 🤖AI Agents (Chatbots)
      • How AI Agents Work
      • How to Build an AI Agent
    • 🔃AI Agent Dashboard
      • (White Label) Marketplace
      • Default Chatbot
      • Share Chatbot
      • Clone Chatbot
      • Chatbot UUID
      • Delete Chatbot
      • Summary (Analytics)
    • 💬Conversations
      • Review Past Conversations
      • Conversation Links
      • Training Better Responses
      • Live Chat
        • Human Handoff Automation (for Live Chat)
    • 📚Knowledge Base Explained
      • 💽Data Storage (Characters)
        • Storage (Characters) Example
      • Copy & Paste Text
      • Upload Documents
      • Scrape Websites
        • 24-hour Auto-Scraping
        • Scraping a Google Doc
        • Google Docs
      • Question & Answer Pairs
      • Data & Content Security
      • Citations/ Sources
      • HTML Rendering (Embed Images & Videos)
    • ✍️Prompting
      • What is a Base System Prompt?
      • Writing a Base System Prompt
      • Prompt Examples (Marketplace)
        • Base System Prompt Template (General)
    • 🔧AI Agent Settings
    • 🎨AI Chat Widget
      • Customize Chat Widget Apperance
      • Chat Widget Pop-Up
      • Initial Messages Pop-Up
      • Chat Widget Voice
    • ⚙️Advanced Settings for AI Agent
      • Model Version
      • Prioritize Question/Answer Results
      • Chatbot Visibility
      • Temperature
      • Message Template
      • Support Email
      • Domains
      • Show Data Sources in Chat Widget
      • Debug Mode
    • 📈Leads
      • Overview of Lead Generation
      • Lead Collection Form Fields
      • Lead Collection Webhook URL
      • Lead Collection Email Notification
      • In Chat Lead Collection Base System Prompt
      • Sending Lead Data to Zapier
      • Sending Lead Data to GHL
      • Sending Lead Data to Zoho CRM
    • 📅Scheduling
      • AI Scheduling - Simplified
      • AI Scheduling - Experimental (Beta)
        • What is Scheduling?
        • Calendar Integration
          • Google Calendar
        • Appointment Scheduling Activation
        • Appointment Scheduling Webhook URL
        • Appointment Scheduling Email Notification
        • Appointment Scheduling Base System Prompt
        • The Appointment Scheduling Functions & Customizing the Appointment Scheduling Prompt
    • 🧊Integrations
      • Embed Chatbot on a Website
      • Zapier App
      • GoHighLevel (GHL)
      • Instagram DM
      • Facebook Messenger
      • WhatsApp
      • ElevenLabs Voice
      • Discord
    • 🤖Troubleshooting
      • How to Respond in Any Language
      • Responses are Too Long
      • Debug Mode
      • Clickable Links in Responses
    • 🌌Labs
      • Custom Functions
        • How Custom Functions Work
        • Code Generation Prompt for Custom Functions
        • Stock Market Data - Custom Function
        • Shopify - Custom Function
        • Airtable - Custom Function
        • Google Sheets - Custom Function
    • 🔄Vault
      • OpenAI API Key
      • Eleven Labs API Key
  • White Label
    • 🤑What is White Labeling?
    • 👤Client Sub-Accounts
      • Create Sub-Account
      • Sub-Account Wallet
      • Sub-Account Storage Balance
      • Sub-Account Extra AI Agents
      • How to clone a chatbot to a sub-account
    • 🔗Custom Domain
      • Troubleshooting Custom Domain Deployment DNS Issues
    • 🏗️The SaaS Configurator
      • Create Subscription Package
        • Unlimited Subscription Packages + Hiding Packages
      • AI Agent Rebilling - Add Ons
      • Storage (Characters) - Add Ons
    • 👍White Label API
      • API Documentation
      • Message AI Agent
      • Add AI Agent Q/A via API
      • Create Sub-Account via API
      • Examples
        • Create New Sub-Account (Zapier Example)
        • White Label API x Zapier X Slack Example
        • AI Chatbot Chrome Extension
    • 👾White Label (Your) Marketplace
    • 😇White Label Free Trials
      • Free Trial Settings (No CC Req.)
      • Free Trial Settings (CC Req.)
    • 🎨Custom Dashboard Styling
  • Agency Settings
    • ⛳Agency Dashboard
    • 👥User Permissions
    • 😎Agency Profile
    • 👥User Access
    • 💳Connect Stripe
    • 🔗Custom Menu Links
    • 🤘Default Prompts
  • Account Management
    • ⚙️Billing Usage & Settings
    • 💲Agency Billing
      • Subscription Plans
      • Change Subscription Plan
      • Update Credit Card
      • Download Invoice
      • Refunds
      • Cancel Subscription
    • 💱Agency Wallet
      • The Agency Wallet System
      • Agency vs Sub-Account Wallet
      • Auto Billing
      • Add Funds to Wallet
      • AI Messages Costs
      • AI Agents Costs
      • Storage (Characters) Costs
    • 🤲Admin Account Profile
      • Change Password
      • Google Auth Login
  • Support
    • 🤝Need Help?
    • 🔓Security & Compliance
      • Data Privacy & Security Report
      • GDPR
      • Terms & Conditions
      • Privacy Policy
      • Data Processing Agreement
      • AI Model Data Usage
      • Service Level Agreement
    • ⚡Discord Community
    • 📹Weekly Office Hours
    • 🙌FAQ
      • General
      • Localization
      • Data/Security
      • Set Up
      • Password
      • Technical Questions
      • Sales/Onboarding
      • Marketing/Pricing
      • Where can I find...?
      • Other
      • Alternatives to Stripe Connect
    • 📰Changelog/ Roadmap
    • 🍭Resources
      • Sales Deck
      • 💰AI Agency 101
        • How to Price Your AI Chatbots
        • How to Get More Clients
        • The Value Proposition of AI Agents
        • AI SaaS Funnel Explained
    • 🤑Affiliate Program
Powered by GitBook
On this page
  1. AI Features
  2. Conversations

Live Chat

A human can take over the conversation from the AI agent and respond to users through the chat window inside the Stammer dashboard or via the native chat application.

PreviousTraining Better ResponsesNextHuman Handoff Automation (for Live Chat)

Last updated 12 days ago

Live Chat allows humans to send messages to users when the AI agent doesn't know how to respond.

Live Chat can be enabled through automation (human handoff settings) or manually by switching the toggle inside a conversation from AI Agent to Human.

💬