Data Privacy & Security Report
We take data privacy and security seriously, if you would like to request any security-related documents, please contact contact@stammer.ai and we'll be happy to help.
Overview
Stammer.ai is a software that provides a secure, private and white labeled interface for building and selling custom AI agents.
The following information will go through the details of Stammer.ai's Data Privacy and Security and the differences in each subscription plan/ tier.
Stammer AI Platform Security Details
At Stammer AI, we prioritize the safety and confidentiality of your data. Here are the key security measures we implement to ensure a robust and secure platform:
Secure Hosting
Our platform is hosted securely on DigitalOcean, a trusted provider known for its advanced infrastructure and stringent security protocols.
Two-Factor Authentication (2FA)
To enhance account login security, we enforce the use of two-factor authentication (2FA), adding an extra layer of protection against unauthorized access.
Cloudflare Protection
We leverage Cloudflare services to protect our platform against DDoS attacks and ensure secure data transmission.
256-Bit Encrypted Database
Our database is secured with 256-bit encryption, providing a high level of security for stored data.
GDPR-Compliant Data Management
Conversation data is managed in full compliance with the General Data Protection Regulation (GDPR), reflecting our and commitment to data privacy and user rights.
Secure API Connections
Specific query data is passed to OpenAI via secure API connections, maintaining the highest level of security during data transmission.
How it works
Here is how Stammer.ai is used with the Starter Plan (no white labeling):
Create a new Stammer.ai account
Customize the AI agent
Share the AI agent with your team internally
Embed the AI agent on a website for users externally
Here is how Stammer.ai works with the Agency Plan:
Create a new Stammer.ai account
Connect White Label Domain & Branding
Connect Stripe account
Create subscription packages
Customize the AI agent
Share the AI agent with your team internally
Embed the AI agent on a website for users externally
Sell AI agents directly to businesses
Here is how Stammer.ai works with the Full SaaS Mode:
Create a new Stammer.ai account
Connect White Label Domain & Branding
Connect Stripe account
Connect your OpenAI API key
Create subscription packages
Customize the AI agent
Share the AI agent with your team internally
Embed the AI agent on a website for users externally
Sell AI agents directly to businesses
Types of Data
When using the chat interface, the following types of data are entered by the End Users:
Email: Collected only when the user logs in to authenticate. If Google Auth or External Authentication is used, the email will be optional.
Chat Messages: Collected when the user sends messages to the AI.
Prompts, AI Settings, Integrations: Users can create a custom prompt for each specific agent/ client.
User Preferences: Includes settings like colors, sizes, font size, links, and animations to improve user experience.
Training Data: Includes uploaded documents (DOC, TXT, PDF, etc.) and connected online data sources (e.g., scraped website data, Notion, Google Drive).
Data Flow
This section outlines the flow of data from its creation, where it's sent, and where it's stored.
When the user logs in or the Admin User sends an invitation
Only to the App Server
Only in the App Database
Chat Messages
When the user starts sending messages in the chat interface
Sent to the App Server, then to the AI Service Provider
Only in the App Database
Prompts, AI Characters, Plugins
When the user uses the corresponding feature in the chat interface
Sent to the App Server, possibly to the AI Service Provider if used in a specific chat
Only in the App Database
User Preferences
When the user uses the corresponding feature in the chat interface
Only to the App Server
Only in the App Database
Training Data
When the user uploads training documents or connects to online training data sources
Sent to the Knowledge Database for processing and chunking
Stored in the Knowledge Database
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