Stammer.ai Docs
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    • ❓What is Stammer.ai?
    • 🫡Agency Quick Start Guide
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  • AI Features
    • 🤖AI Agents (Chatbots)
      • How AI Agents Work
      • How to Build an AI Agent
    • 🔃AI Agent Dashboard
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      • Share Chatbot
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        • Human Handoff Automation (for Live Chat)
    • 📚Knowledge Base Explained
      • 💽Data Storage (Characters)
        • Storage (Characters) Example
      • Copy & Paste Text
      • Upload Documents
      • Scrape Websites
        • 24-hour Auto-Scraping
        • Scraping a Google Doc
        • Google Docs
      • Question & Answer Pairs
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      • What is a Base System Prompt?
      • Writing a Base System Prompt
      • Prompt Examples (Marketplace)
        • Base System Prompt Template (General)
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      • Overview of Lead Generation
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        • What is Scheduling?
        • Calendar Integration
          • Google Calendar
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        • Appointment Scheduling Webhook URL
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        • Appointment Scheduling Base System Prompt
        • The Appointment Scheduling Functions & Customizing the Appointment Scheduling Prompt
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      • OpenAI API Key (ChatGPT)
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      • xAI API Key (Grok)
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  • 👑MasterChat
  • White Label
    • 🤑What is White Labeling?
    • 👤Client Sub-Accounts
      • Create Sub-Account
      • Sub-Account Wallet
      • Sub-Account Storage Balance
      • Sub-Account Extra AI Agents
      • How to clone a chatbot to a sub-account
    • 🔗Custom Domain
      • Troubleshooting Custom Domain Deployment DNS Issues
    • 🏗️The SaaS Configurator
      • Create Subscription Package
        • Custom Packages + Settings
      • Add-Ons
        • Storage (Characters) - Add Ons
        • AI Agent Rebilling - Add Ons
        • MasterChat - Add Ons
        • Advanced Scraper - Add Ons
    • 👍White Label API
      • API Documentation
      • AI Agent API
        • Message AI Agent
        • Create AI Agent
        • Retrieve AI Agent
        • Update AI Agent
        • Delete AI Agent
      • Knowledge Base API
        • Add AI Agent Q/A
        • Add URLs to Scrape
        • Add Files (Pdf, Doc etc.)
      • Conversations
        • AI Agent Conversations
        • Retrieve Conversation
        • Delete A Conversation
      • Sub-Accounts
        • Create Sub-Account
        • Retrieve Sub-Account
        • Update Sub-Account
        • Delete Sub-Account
      • User
        • Retrieve User's Data
      • Examples
        • Create New Sub-Account (Zapier Example)
        • White Label API x Zapier X Slack Example
        • AI Chatbot Chrome Extension
    • 👾White Label (Your) Marketplace
    • 😇White Label Free Trials
      • Free Trial Settings (No CC Req.)
      • Free Trial Settings (CC Req.)
    • 🎨Custom Dashboard Styling
  • Agency Settings
    • ⛳Agency Dashboard
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  • Account Management
    • ⚙️Billing Usage & Settings
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    • 💱Agency Wallet
      • The Agency Wallet System
      • Agency vs Sub-Account Wallet
      • Auto Billing
      • Add Funds to Wallet
      • AI Messages Costs
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      • Storage (Characters) Costs
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      • Alternatives to Stripe Connect
    • 📰Changelog/ Roadmap
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      • 💰AI Agency 101
        • How to Price Your AI Chatbots
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        • The Value Proposition of AI Agents
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    • 🤑Affiliate Program
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On this page
  • Agency Storage Balance
  • Reselling Additional Storage
  • FAQ - Storage Re-Billing
  1. AI Features
  2. Knowledge Base Explained

Data Storage (Characters)

Storage (characters) refers to the amount of text uploaded to an AI agent's knowledge base. Characters are the unit of storage. This definition is 154 characters long.

PreviousKnowledge Base ExplainedNextStorage (Characters) Example

Last updated 10 months ago

When you create an AI agent, upload data or scrape a website to add that information to the AI agent's knowledge base. It's all based in text and the amount of characters in that text.

For example if you scrape your website, the AI agent will look at all of the text on the page and use those characters.

What is 1,000,000 characters equivalent to?

  • 1 million characters of storage is roughly equal to 100 website pages, or about 2,500 pages from a book.

Agency Storage Balance

Agencies who sign up with Stammer.ai will receive a starting storage balance of available characters to use across their AI agents and sub-accounts.

Starting Storage Balance for Starter Plan = 5,000,000 Characters

Starting Storage Balance for Agency Plan = 20,000,000 Characters

Starting Storage Balance for Full SaaS Mode = 50,000,000 Characters

Reselling Additional Storage

Agencies can sell additional storage to their clients as needed.

FAQ - Storage Re-Billing

How does storage re-billing work?

  • When a client needs to add more information to an AI agent's knowledge base they can purchase more characters from your agency at whatever profit margin you set.

How are my client's charged?

  • When a client purchases more storage from you, their wallet will be deducted.

How am I (the agency) charged?

Will my credit card be charged?

Example Scenario

  • A client wants to upload thousands of documents or scrape thousands of web pages and add all of that data to an AI agent's knowledge base. In this scenario where they might exceed the default amount of storage (characters) provided in their plan, they can purchase more characters from you for the amount you set.

The amount of storage the client purchases will be deducted from your.

No, the $5/month cost (per 1M characters) will be deducted from your

📚
💽
Storage (Characters) Example
Storage (Characters) - Add Ons
storage balance.
wallet balance.