Human Handoff for Integrations

Human handoff will stop the AI agent from responding and send a notification.

How does Human Handoff Work?

Upon detecting specific keywords, the AI agent stops responding and alerts support staff via email or webhook, ensuring prompt human assistance for users.

NOTE - This is a human handoff notification, not live chat.

User Trigger Handoff Keywords

When a user says any of these keywords, the conversation will stop.

AI Agent Handoff Response

The AI agent will send this as it's final response.

Email Notification Example