Human Handoff for Integrations
Human handoff will stop the AI agent from responding and send a notification.
How does Human Handoff Work?
Upon detecting specific keywords, the AI agent stops responding and alerts support staff via email or webhook, ensuring prompt human assistance for users.
NOTE - This is a human handoff notification, not live chat.
User Trigger Handoff Keywords
When a user says any of these keywords, the conversation will stop.
AI Agent Handoff Response
The AI agent will send this as it's final response.
Email Notification Example
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